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TELEPHONE FEATURES - HOW TO GUIDE
 
 

VOICE MAIL

FIRST TIME LOG-IN

Your initial password on the voice mail system will be 13579. The first time you access the voice mail system use this password. To set up your voice mailbox, please follow all steps. DO NOT record your greetings using a speaker phone.
I. TO BEGIN: FOLLOW ONE OF THE SETS OF INSTRUCTIONS BELOW FOR ACCESSING YOUR NEW VOICEMAIL BOX, THE INSTRUCTIONS YOU USE WILL DEPEND ON WHERE YOU ARE CALLING FROM.  

NEW VOICEMAIL BOX ACCESS INSTRUCTIONS WHEN CALLING FROM OFF CAMPUS:
1.      Dial (714)432-5051
2.      Press #
3.      Enter your mailbox number (your extension number)
4.      Enter default password of 13579 and press #

NEW VOICEMAIL BOX ACCESS INSTRUCTIONS WHEN CALLING FROM A PHONE ON CAMPUS WITH A MATCHING VOICEMAIL BOX NUMBER:
1.      Press the Audix Button or Dial 25051 (your name will play)
2.      Enter default password of 13579 and press #

NEW VOICEMAIL BOX ACCESS INSTRUCTIONS WHEN CALLING FROM A PHONE ON CAMPUS THAT HAS A DIFFERENT VOICEMAIL BOX NUMBER THAN THE ONE YOU WANT TO SETUP:
1.    Press the Audix Button or Dial 25051 (the owner’s name will play)
2.   Press *
3.      Press #
4.      Enter your mailbox number (your extension number)
5.      Enter default password of 13579 and press #

II. CHANGE YOUR PASSWORD:
1. You will be asked to enter a new password
2. Enter a new 4 to 15 digit password, followed by #
3. Enter your new password again for verification, followed by #
4. Password changed, your mailbox is now secured
PLEASE NOTE: Your extension number cannot be used as your password

III. RECORD YOUR NAME: (For purposes of identifying your mailbox e.g., John Doe)
1. At the sound of the tone record your first and last name then press #
2. Now the system will prompt you to press 1 to accept or 2 to re-record

IV. CREATE YOUR PERSONAL or EXTENDED ABSENCE GREETING:
1. Dial 3 to administer your greeting
2. Press 1 to create your greeting
3. Press 1 for your personal greeting, or press 2 for your extended absence greeting
4. Record at the tone
5. Press # to approve your greeting or 1 to re-record

V. EXIT SYSTEM
1. Once your setup is complete Press **9 to exit system and end call

If you consecutively enter the wrong password the system will lock you out. If this happens please call 84618 to have your voicemail box unlocked. You may also need to have your password reset to 13579.
TO MAKE CHANGES TO YOUR EXISTING VOICE MAILBOX
I. TO BEGIN: FOLLOW ONE OF THE SETS OF INSTRUCTIONS BELOW FOR ACCESSING YOUR VOICEMAIL BOX, THE INSTRUCTIONS YOU USE WILL DEPEND ON WHERE YOU ARE CALLING FROM.  
 
VOICEMAIL BOX ACCESS INSTRUCTIONS WHEN CALLING FROM OFF CAMPUS OR FROM A PHONE ON CAMPUS THAT DOES NOT HAVE A VOICEMAIL BOX:
1    Dial (714)432-5051
2.      Press #
3.      Enter your mailbox number
4.      Enter your password and press #
5.   Press **9 (to exit system and end call)

VOICEMAIL BOX ACCESS INSTRUCTIONS WHEN CALLING FROM A PHONE ON CAMPUS WITH A MATCHING VOICEMAIL BOX NUMBER:
1.      Press the Audix Button or Dial 25051 (your name will play)
2.      Enter your password and press #
3.      Enter new password and press #
4.    Press **9 (to exit system and end call)

VOICEMAIL BOX ACCESS INSTRUCTIONS WHEN CALLING FROM A PHONE ON CAMPUS THAT HAS A DIFFERENT VOICEMAIL BOX NUMBER THAN THE ONE YOU WANT TO ACCESS:
1.    Press the Audix Button or Dial 25051 (the owner’s name will play)
2.   Press *
3.      Press #
4.      Enter your mailbox number (your extension number)
5.      Enter your password and press #
6.     Press **9 (to exit system and end call)

TO CHANGE PASSWORD
1. Login to your voicemail box via one of the methods above
2. Press 5
3. Press 4
4 Enter your new 4 to 15 digit password followed by #
5. Enter your new password again for verification, followed by #

TO RE-RECORD YOUR NAME
1. Login to your voicemail box via one of the methods above
2. Press 5
3. Press 5
4. At the sound of the tone record your first and last name then press #
5. Now the system will prompt you to press 1 to accept or 2 to re-record

TO CHANGE YOUR PERSONAL GREETING
1. Login to your voicemail box via one of the methods above
1. Dial 3 to administer your greeting
2. Press 1 to create your greeting
3. Press 1 for your personal greeting, or press 2 for your extended absence greeting
4. Record at the tone
5. Press # to approve your greeting or 1 to re-record

TO CREATE A MAILING LIST
1. Login to your voicemail box via one of the methods above.
2. Press 5
3. To Administer mailing lists press 1
4. To create a list press 1
5. Enter list ID and press #
6. Record the list name, press 1 to re-record or # to approve
6. Enter the first mailbox number followed by #
7. Repeat step 8 until all mailboxes are entered then press # when done

PRINTING A VOICE MAIL FAX
1. Login to your voicemail box via one of the methods above.
2. Press 2 (listen for "Fax Call")
3. To print press *1
4. To print to a fax machine press **5 and enter the telephone number of the fax machine then press#

OUTCALLING OPERATIONS/VOICEMAIL PAGING
VIEW DIAGRAM