Your 8410D is a multi-appearance digital voice terminal. The display, along with the softkeys and display control buttons, offers valuable added functionality. To familiarize yourself with the buttons and features on your 8410D voice terminal, refer to the figure below and then read the callout explanations.

Call appearances/feature buttons

At least three of these 10 buttons are devoted to incoming and outgoing calls (call appearances) and are labeled with an extension number; the remaining buttons access features (feature buttons) and are labeled with a feature name. Each has a red light telling you this is the line you are using or this is the line you will get when you lift your handset. The green status light next to each call appearance and feature button tells you the line or feature is being used.

Conference button

For setting up conference calls. This button is labeled <Conf> .

Dial pad

The standard 12-button pad for dialing phone numbers and accessing features. The letters "Q" and "Z" have been added to the appropriate dial pad keys for directory access, and the "5" button on your dial pad has raised bars for visually-impaired users.

Display

A 2-line by 24-character display.

Display control buttons

These four buttons are labeled Menu, Exit, < Prev, and Next >.

<Menu> is used to enter Softkey Mode and access the first feature option screen.

<Exit> is used for exiting the Display Mode and returning to Normal (call-handling) Mode.

<Prev> and <Next> can be used to help you go back and forth through the feature option screens.

Drop button

For disconnecting from a call or dropping the last party added to a conference call.

Handset

A handset is provided for placing and receiving calls. (The handset is also known as the receiver.) In most cases, you must lift the handset (go off-hook) or activate the speaker or speakerphone before you can use a feature.

Handset jack

Located on the back of your voice terminal, this jack is used for connecting the handset.

Hold/Ring button

A red button for putting a call on hold. By pressing <Shift> and then <Hold> , you can select a personalized ring for your voice terminal from eight possible ringing patterns.

Line jack

This jack is used for connecting a line cord to your voice terminal. Located on the back of your voice terminal, this jack is labeled "LINE."

Message light

A red light which goes on steadily when a message has been left for you.

Mute button

For turning off the microphone associated with the handset or the built-in speakerphone so the other person on the call cannot hear you.

Shift button

A blue button which can be used to access two additional features. (When <Shift> is active, the red light next to the button is on.):

When used with <Hold> , you can select a personalized ring from among eight available patterns.

When used with <Speaker> , you can perform an acoustic test of the environment and adjust the speakerphone to the surrounding acoustic environment for optimal performance (for the built-in speakerphone option only).

Softkeys

The four buttons located below the display and labeled with arrows correspond to words on the display screen. You can use the softkeys along with display control keys to access up to 12 features on your voice terminal in addition to those features administered on the call appearance/feature buttons. For a list of the features that can be accessed with the softkeys, check with your system manager.

Speaker/Reset Spkr button

For accessing the built-in 2-way speakerphone. When you press <Shift> and then <Speaker> (your voice terminal must be on-hook, and it must be set for the Speakerphone feature), you hear a set of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your speakerphone has finished adjusting itself for optimal performance and is ready for use.

Note: Your voice terminal can be set for either the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature. Check with your system manager to see how your Speaker button is to be used.

Speakerphone/headset adapter jack

Located on the back of your voice terminal, this jack is used for connecting an external speakerphone (such as an S101A or S201A Speakerphone) or a headset adapter (such as a 500A Headset Adapter).

Test button

When the voice terminal is initially powered up, the green light next to <Test> flashes if the link with the switch is not (or not yet) operational. The light changes to steady green when the voice terminal is able to communicate with the switch, and then goes off after a short period of time. After the voice terminal is powered up, you can press <Test> to test the lights and the display on your voice terminal.

Transfer button

For transferring a call to another voice terminal.

Volume control button

For adjusting the volume of the following:

The speakerphone or speaker when a call is in progress using the 2-way speakerphone or 1-way speaker

The handset receiver level while a call is in progress using the handset

The tone ringer when the speaker is off and either the handset is inactive or the tone ringer is active

Notes: 1). When the speaker is active, the ringer volume is automatically reduced to a low setting. The volume is restored when the speaker is turned off. 2). The Volume control button on your voice terminal does not control the volume level of adjunct equipment.

Abbreviated Dialing (AD) Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a feature or trunk code. Abbreviated Dialing offers four possible types of lists: personal, group, system, and enhanced. You can have a total of three out of the four lists. Numbers on a personal list are programmable by you; numbers on group lists are programmable by the controller of the list; system lists are programmable only by the system manager. Use this feature as a timesaver for dialing frequently called, lengthy, or emergency numbers. Note: Check with your system manager concerning what types of lists you have and how many of each list.

Call Coverage/Consult Provides automatic redirection of certain calls to your voice terminal for answering. (Your system manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage. Note: If you are a covering user, you can use the Consult feature, after answering a coverage call, to call the principal (the person for whom you are answering calls) for private consultation. Then, you can add the calling party to the conversation, transfer the call to the principal, or return to the calling party.

Call Forwarding All Calls Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you will be away from your voice terminal and you want your calls to be forwarded to a telephone number of your choice.

Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from another voice terminal.

Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your system manager.

Conference Allows you to conference up to six parties on a call (including yourself) so you can conduct a 6-way discussion. Use to set up timesaving conferences, or to spontaneously include an additional party important to a conversation.

Consult If you are a covering user, use after answering a coverage call, to call the principal (the person for whom you are answering calls) for private consultation. Then, you can add the calling party to the conversation, transfer the call to the principal, or return to the calling party.

Directory Searches for the extension of another user in your location by allowing you to key in the user's name with the dial pad. Use as a handy quick reference source for extension number information.

Display Feature Procedures This section includes the procedures for seven display features you may use with the 8410D voice terminal. However, note that the display, along with the softkeys and display control buttons, can also be used for accessing up to 12 softkey features.

Call Information <a= > it represents call information for the first call appearance button. The next button down would be shown as <b= > , and so on, continuing through <j= > if all 10 of the buttons are used for call appearances.

When you dial an extension, that number is shown and then replaced by the called party's name and extension. When a call is received from another extension, the caller's name is shown; when a call is received from outside, "OUTSIDE CALL" or a trunk identifier is shown.

The display remains in Normal (call-handling) Mode until you activate one of the other display or softkey features. After using any of these features, return to Normal (call-handling) Mode by pressing <Exit> .

Display, Softkeys, and Display Control Buttons The softkeys are the four keys labeled with arrows located directly below the display. The four display control buttons, labeled <Menu> , <Exit> , << Prev> , and <Next >> are located under the softkeys.

Drop Disconnects from a call without requiring you to hang up the handset, turn off the speakerphone, or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset or speakerphone after ending a call.

Exit Use <Exit> to leave Display Mode (after using any display or softkey feature) and return to Normal (call-handling) Mode. Once you are in Normal Mode, you can use the display to identify current call appearance, calling/called party, and calling/called number.

Feature Status Indication Indicates the status of each feature accessed with the softkeys. If the feature is active, an arrow appears above the feature abbreviation; if the arrow does not appear above the feature, the feature is off.

Handset Volume Allows you to raise or lower the receive level volume of the handset.

Hold Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to do another task. Use when you have a call you don't want to drop, but have to interrupt briefly to do something else.

Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls.

Intercom (Automatic/Dial) Gives you quick access to specified extensions. With Automatic Intercom, you can call a predetermined partner by pressing a single feature button. With Dial Intercom, you can call any member of a predetermined group of users. (For the Dial Intercom feature, you need to know the group member's 2- or 3-digit code.) Use to rapidly dial frequently called numbers.

Last Number Dialed Automatically redials the last extension or outside number you dialed. Use to save time in redialing a busy or unanswered number.

Mute Allows you to turn off the microphone of the built-in speakerphone or the handset. Use when you want to confer with someone in the room with you, but you do not want the other person on the call to hear your conversation.

Priority Calling Allows you to call an extension with a distinctive 3-burst ring to indicate your call requires immediate attention. Use when you have important or timely information for someone.

Reset Speakerphone Initiates an acoustic test of the surrounding environment by using a series of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. Use whenever you move your voice terminal to a different location (even in the same room), when the red light next to <Speaker> is fluttering, or when the display shows you a message that the speakerphone needs to be reset. You can access this feature by pressing <Shift> and then <Speaker> or pressing the softkey below the word "Begin" on the display.

Ringer Volume Allows you to adjust the ringer volume on your voice terminal.

Select Ring Allows you to choose your own personalized ringing pattern for your voice terminal from among eight available patterns. Use to help distinguish your incoming calls from those of other nearby voice terminals.

Self-Test When the voice terminal is initially powered up, the green light next to <Test> flashes if the link with the switch is not (or not yet) operational. The light changes to steady green when the voice terminal is able to communicate with the switch, and then goes off after a short period of time. After the voice terminal is powered up, you can press <Test> to test the lights and the display on your voice terminal.

Send All Calls Temporarily sends all your calls to the extension of a person designated by your system manager to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.

Speaker (Listen-Only) Allows you to place calls or access other voice features without lifting the handset. However, in order to speak to the other party, you must use the handset. Use with feature activities that require listening only, such as on-hook dialing, monitoring calls on hold, and group listening situations. Note: Your voice terminal has either the Speaker (listen-only) or the Speakerphone function. Check with the system manager to see how your voice terminal is administered.

Speakerphone Allows you to place and answer calls or access other voice features without lifting the handset. When you press <Shift> (when on-hook) and then <Speaker> , the built-in speakerphone performs a test of the surrounding acoustic environment by using a sequence of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. (See "Reset Speakerphone.") Use the built-in speakerphone any time you prefer hands-free communication, both speaking and listening, or for group conference situations. Note: Your voice terminal has either the Speaker (listen-only) or the Speakerphone (listen and speak) feature. Check with your system manager to see how your voice terminal is administered.

Stored Number Allows you to check the number stored on an Abbreviated Dialing button or as an item on an Abbreviated Dialing list. Also lets you see what number you last dialed (via Last Number Dialed feature). Use to verify Abbreviated Dialing list items before placing a call or reprogramming a number, and to make sure the Last Number Dialed feature is appropriate to use.

Timer Allows you to measure elapsed time. Use in order to keep track of time spent on a call or task.

Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else.

Use the following special instructions for operating your voice terminal.

1 The first time you use these procedures, you will need to customize them for yourself by obtaining the following information from your system manager:

Your system manager may assign call appearances or features to the 10 call appearance/feature buttons on your voice terminal. You may also be able to use up to 12 other features accessed with the softkeys and display control buttons. These features are in addition to the features that are administered on the call appearance/feature buttons on your voice terminal. Check with your system manager to see which softkey features are available to you.

You may also be able to use the Speakerphone (and Reset Speakerphone) or the Speaker feature. Check with your system manager to see what other features you can use with your switch.

Any feature not appearing on a button or accessed with the display and softkeys can be activated or canceled by dialing a 1-, 2-, or 3-digit feature access code. Ask your system manager for the feature access codes for the features you need.

2 To operate a feature, you must have the handset off-hook (removed from the cradle of the voice terminal) or the speaker or speakerphone on unless otherwise noted.

3 If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error. Hang up, get dial tone, and begin again at Step 1.

NOTE: Before you can use this feature, AD buttons must first be assigned by your system manager. (These AD locations can be assigned to actual buttons, or you may be able to access them with the softkeys.)

If you hear the intercept tone while programming, start over from the beginning.

You may be able to use the following softkey features with Abbreviated Dialing (Press <Menu> and then the softkey below the feature abbreviation):

Program (labeled Prog) - You can program a telephone number, extension, or feature access code on an AD button.

Pause (labeled Pause) - A 1.5-second pause can be placed in an AD number, such as between an access code and the telephone number.

Mark (labeled Mark) - Numbers included after a Mark on an AD button are dialed in Touch-Tone signal form.

Wait (labeled Wait) - Numbers included after a Wait on an AD button are delayed 5 to 25 seconds until the voice terminal receives dial tone from the switch.

Suppress (labeled Spres) - Suppressed numbers are dialed but not shown on the display (an "s" appears instead). Used for passwords or authorization codes.

Note: Before you can use this feature, AD buttons must first be assigned by your system manager. Usually, an abbreviated dialing number is part of a personal list, group list, system list, or enhanced list. You can have a total of three lists; the programmed number can be up to 24 digits and characters. You can also program a number on an Automatic Dialing button that is not stored on an AD list. This programmed number can be up to 16 digits and characters. Each digit counts as one character; special characters, such as pause and suppress, count as two characters. The Automatic Dialing button can be used for one-touch dialing of frequently called numbers.

You can access the Consult feature with the softkeys only if the feature's abbreviation, Cnslt, appears on the second line of one of the feature option screens.

You can access this feature with the softkeys only if the feature's abbreviation, CFrwd, appears on the second line of one of the feature option screens.

You can access this feature with the softkeys only if the feature's abbreviation, CPark, appears on the second line of one of the feature option screens.

You can access this feature with the softkeys only if the feature's abbreviation, CPkUp, appears on the second line of one of the feature option screens.

You can access this feature with the softkeys only if the feature's abbreviation, Dir, appears on the second line of one of the feature option screens.

There are three separate feature option screens. Each of these screens allows you to select from four different features.

You can enter Softkey Mode by pressing the display option button labeled <Menu> . The following is an example of a feature option screen.

The top line of each feature option screen shows you the status of each of the four features. An arrow appears above the feature name or abbreviation if that feature is active. If there is no arrow above the feature, the feature is not active. In the above example, the Automatic Callback feature is active because there is an arrow above that feature abbreviation.

NOTE: If the feature requires you to dial a telephone number or extension, such as Call Forwarding, you will temporarily see the digits you are dialing, rather than the arrow, above the feature name.

The second line on each feature option screen shows the features you can access. To use any of these features, you must press the softkey below the feature name or abbreviation. For example, on the feature option screen shown previously, you can leave a message for another extension to call you back by pressing the softkey below LWC (the Leave Word Calling feature). If you want to cancel the message, press the softkey below CnLWC (the Cancel Leave Word Calling feature).

To see the next set of four features, press the display control button labeled <Next> ; to move back a screen, press the display control button labeled <Prev> . Press <Next> or <Prev> until the feature you want to use appears on the second line.

The default features for the three feature option screens are shown below. These are the 12 softkey features that are available when the voice terminal (with display) is shipped from the factory.

NOTE: An error tone (one beep) sounds when you have made a mistake in your softkey entries.

Press <Exit> at any time to exit softkey mode and return to Normal (call-handling) Mode.

The feature option screens show the 12 default softkey features; those features that can be accessed with the softkeys when the voice terminal is initially installed.

NOTE: Following is a list of these alternate features and the feature abbreviation associated with each.

* A <Call Display> button should be administered if access to System Directory is provided.

It is also desirable for <Next Display> to be administered.

Your display and softkeys allow you to access up to 12 switch-related features. For example, you may want to use the Priority Calling feature to call another extension with a distinctive 3-burst ring. You can activate this feature with the softkeys in the following way:

When you first power up the voice terminal, the following display appears.

When you set the speakerphone on your voice terminal, you hear a set of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your speakerphone has finished adjusting itself for optimal performance and is ready for use.

You can access this feature with the softkeys only if the feature's abbreviation, Inspt, appears on the second line of one of the feature option screens.

NOTE: If you are currently on a call and a new call comes in, the display automatically shows you information on the new call. You do not need to use the Inspect feature in this situation. However, you can use the Inspect feature to see who is on a call that has been placed on hold.

You can access these features with the softkeys only if the feature's abbreviation, IAuto (for Automatic Intercom) or IDial (for Dial Intercom), appears on the second line of one of the feature option screens.

You can access this feature with the softkeys only if the feature's abbreviation, Last, appears on the second line of one of the feature option screens.

NOTE: When you are talking on the handset, the Mute feature affects the microphone associated with the handset rather than the speakerphone.

This feature has no effect on an external speakerphone attached to your voice terminal.

You can access this feature with the softkeys only if the feature's abbreviation, PCall, appears on the second line of one of the feature option screens.

You can adjust the speakerphone to the surrounding room acoustics to provide optimal performance. Use the Reset Speakerphone feature in the following ways:

Whenever you move your voice terminal to another place (even in the same room)

Whenever the red light next to <Speaker> is fluttering

Note: You may also use this feature when you are on a call in the unlikely event your speakerphone makes a squealing noise during the call. Your speakerphone will adjust itself to normal for that call. (No tones will be heard.)

Important Note: If there has been an interruption in power (such as the system has just been powered up again, or you have plugged in the voice terminal at another location), the light next to <Speaker> flutters until you reset the built-in speakerphone.

You can initiate the Reset Speakerphone feature when your handset is on-hook, or during a call in which you are using the built-in speakerphone. (If a call is in progress, you will not hear the tones, and the new speakerphone adjustment is reset for only the duration of that call.)

Remember you can use the Reset Speakerphone feature only if your voice terminal is set for the Speakerphone feature (as opposed to the Speaker feature).

When you first power up the voice terminal, the following display appears.

You can access this feature with the softkeys only if the feature's abbreviation, SAC, appears on the second line of one of the feature option screens.

NOTE: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) feature. Check with your system manager to see which of these two features you can use. You can use the Reset Speakerphone feature only if your voice terminal is set for Speakerphone (listen and talk).

NOTE: Your voice terminal has either the Speaker (listen-only) or the Speakerphone (listen and speak) feature. Check with your system manager to see how your voice terminal is administered.

You can access this feature with the softkeys only if the feature's abbreviation, View, appears on the second line of one of the feature option screens.

You can access this feature with the softkeys only if the feature name, Timer, appears on the second line of one of the feature option screens.

Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver) or the speaker.

1 ring - A call from another extension.

2 rings - A call from outside or from the attendant.

3 rings - A priority call from another extension, or from an Automatic Callback call you placed.

ring-ping (half ring) - A call redirected from your voice terminal to another because Send All Calls or Call Forwarding All Calls is active.

busy tone - A low-pitched tone repeated 60 times a minute; indicates the number dialed is in use.

call waiting tone - One, two, or three beeps of high-pitched tone, not repeated; indicates an incoming call is waiting to be answered. Number of beeps designates the source: one for an internal call, two for an outside or attendant call, three for a priority call.

call waiting ringback tone - A ringback tone with a lower-pitched signal at the end; indicates the extension called is busy, and the called party has been given a call waiting tone.

confirmation tone - Three short bursts of tone; indicates a feature activation or cancellation has been accepted. When you have finished selecting a ringing pattern for your voice terminal, you hear two rising tones.

coverage tone - One short burst of tone; indicates your call will be sent to another extension to be answered by a covering user.

dial tone - A continuous tone; indicates dialing can begin.

intercept/time-out tone - An alternating high and low tone; indicates a dialing error, a denial of the service requested, or a failure to dial within a preset interval (usually 10 seconds) after lifting the handset or dialing the previous digit.

local error tone - A steady low tone; indicates an incorrect button press.

recall dial tone - Three short bursts of tone followed by a steady dial tone; indicates the feature request has been accepted and dialing can begin.

reorder tone - A fast busy tone repeated 120 times a minute; indicates all trunks are busy.

ringback tone - A low-pitched tone repeated 15 times a minute; indicates the number dialed is being rung.

speakerphone reset tones - A rising set of tones; indicates the speakerphone is adjusting itself to the surrounding room acoustics.

access code See feature access code.

activate To begin or turn on the operation of a feature.

attendant The person who handles incoming and outgoing calls at the main console.

AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers' messages and reporting Leave Word Calling messages.

call appearance A button used exclusively to place or receive calls. It has an assigned extension number and is equipped with a red light and a green status light.

console permission The authorization (from your system manager) to initiate Call Forwarding All Calls for an extension other than your own.

coverage Automatic redirection of calls from an unanswered voice terminal to another voice terminal. Redirection could be to the extension of a receptionist, secretary, coworker, AUDIX, or message center. A person who provides coverage is a covering user.

DEFINITY Communications System Generic 1 and 3 DEFINITY Communications System Generic 1 and Generic 3 and System 75 are communications systems which transmit and receive voice and data signals for all communications equipment in a network.

dial pad The 12 pushbuttons you use to dial a number and access features.

display control buttons These buttons are labeled Menu, Exit, < Prev, and Next >. <Menu> is used to access the first feature option menu. <Exit> allows you to exit a display feature and return to Normal (call-handling) Mode. <Prev> and <Next> can be used to help you go back and forth through the feature option screens.

enhanced list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers useful to all system members, and stores each of those numbers as a 1-, 2-, or 3-digit list item.

extension A dialing number of 1 to 5 digits assigned to each voice terminal connected to your DEFINITY Communications System Generic 1 or Generic 3 or your System 75.

feature A special function or service, such as Conference, Hold, Send All Calls, etc.

feature access code A dial code of one, two, or three digits, which you use to activate or cancel the operation of a feature. Check with your system manager for the feature access codes for your system.

group list One of the four types of Abbreviated Dialing lists; programmable by the controller of the list or the system manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a 2-digit list item.

handset The handheld part of the voice terminal which you pick up, talk into, and listen from. Also known as the receiver.

message retriever A person authorized by the system manager to retrieve messages for other users.

off-hook When the handset is removed from the cradle (for example, when you lift the handset to place or answer a call) or when the speakerphone is turned on.

on-hook When the handset is left on the cradle and the speakerphone is turned off.

party A person who places or answers a call.

personal list One of the four types of Abbreviated Dialing lists; programmable by the system manager or by you, the user. Contains telephone numbers of your choice, and stores each of them as a single-digit list item.

personal list item One of the 10 available slots on an Abbreviated Dialing personal list. The first nine personal list items are given digits 1 to 9, with 0 for the tenth item.

pickup group A group of up to 25 voice terminal users who can answer calls for each other through the Call Pickup feature. Group members are determined by the system manager and are usually located in the same work area or perform similar job functions.

priority call An important or urgent call which sends a special 3-burst ring.

program/reprogram To use your dial pad to assign a telephone number to a personal list item or an <AD xxxxx> for Abbreviated Dialing.

reset the speakerphone Press <Shift> and then <Speaker> to perform an acoustic test of the surrounding environment and adjust the speakerphone for optimal performance. (At power-up, press the softkey below Begin to start the Reset Speakerphone feature.)

retrieve To collect telephone messages with the Message or Voice Message Retrieval features. (Also, with Call Park, to resume a call from an extension other than the one where the call was first placed or received.)

ringer The device that produces the electronic ringing sound in your voice terminal.

softkey features Those features accessed with the four arrow softkeys and the display control buttons. You can access up to 12 softkey features.

softkeys The four buttons below the display labeled with arrows. These buttons correspond to words on the display screen. Softkeys can be used along with display control keys to access up to 12 features. (These features are in addition to those features assigned to the call appearance/feature buttons on your voice terminal.)

stored number A telephone number which has been programmed and stored as a 1-, 2-, or 3-digit list item for use with Abbreviated Dialing. It can be a complete or partial telephone number, an extension number, or a feature or trunk code. Once programmed, a number can be accessed by first dialing the list, then the list item digit(s) under which it is stored. If the number is stored on an <AD xxxxx> , the number can be accessed by simply pressing that button, and then dialing the appropriate entry number.

switch The device that makes connections for all voice and data calls for a network, and which contains software for features. Also known as a system, switching system, or ECS (Enterprise Communications Server). Your switch is either a Lucent Technologies DEFINITY Communications System Generic 1 or Generic 3 or System 75.

system list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item.

system manager The person responsible for specifying and managing the operation of features for all the voice and data equipment in your network.

System 75 System 75 and DEFINITY Communications System Generic 1 and Generic 3 are communications systems which transmit and receive voice and data signals for all communications equipment in a network.

trunk A telecommunications channel between your switch and the public network. Trunks of the same kind connecting to the same end points are assigned to the same trunk group.

trunk code A dial code of 1, 2, or 3 digits which you dial to access a trunk group to place an outside call.

voice terminal A telephone equipped with an array of specifically designed features (for example, the Shift button, Message light, etc.) and functional capabilities that distinguish it from a conventional telephone.

©1996 Lucent Technologies All Rights Reserved Printed in USA

Notice

While reasonable efforts were made to ensure that the information contained in the database used to create this document was complete and accurate, Lucent Technologies cannot assume responsibility for any errors. Changes and/or corrections to the information contained in Voice Terminal Guide Builder may be incorporated into the data of future issues.

Security Alert Your Responsibility For Your System's Security

Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your company's employees, agents, subcontractors, or persons working on your company's behalf. Note that there may be a risk of toll fraud associated with your telecommunications system, and if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

You and your System Manager are responsible for the security of your system, such as programming and configuring your equipment to prevent unauthorized use. The System Manager is also responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use.

Lucent Technologies Fraud Intervention

If you suspect you are being victimized by toll fraud and you need technical support or assistance, call the National Service Assistance Center at 1 800 628-2888.

Federal Communications Commission (FCC) Statement

This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.

Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures may be required to correct the interference.

Trademark Notice

AUDIX is a registered trademark of Lucent Technologies. DEFINITY is a registered trademark of Lucent Technologies. PostScript is a registered trademark of Adobe Systems Corporation. Rich Text Format (RTF) is a trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. WordPerfect is a registered trademark of WordPerfect Corporation.